ResourceCenter
Everything you need to import from China with confidence: practical guides, ready-to-use templates, certificates, and tips to get your goods worldwide at the lowest cost and highest quality.
Getting Started
3 Documents Available
Quick Start Guide
Get up and running in minutes with our comprehensive onboarding guide
Onboarding Checklist
A practical checklist to help you not miss any important step before your first shipment worldwide
Service Overview
A quick overview of all the services we offer to our clients internationally
Purchasing Guides
4 Documents Available
Supplier Sourcing Guide
A practical approach we use with our clients worldwide to select reliable suppliers
Negotiation Guide
How to negotiate with Chinese factories and get the best prices and terms
Shipping & Logistics Guide
A practical guide for shipping from China worldwide with the best methods and costs
Quality Control Guide
How to ensure product quality from your suppliers
Product Specifications
4 Documents Available
Electronics Specifications
Detailed specifications for electronic products
Apparel Specifications
Quantity and quality specifications for clothing
Home Products Specifications
Specifications for various home products
Machinery Specifications
Specifications for industrial equipment and machinery
Supplier Collaboration
4 Documents Available
Supplier Agreements
Templates for supplier agreements
Supplier Relationship Management
How to build long-term relationships with suppliers
Supplier Studies
How to conduct comprehensive supplier studies
Supplier Evaluation Systems
How to evaluate supplier performance
Quality Assurance
4 Documents Available
Product Inspection
Guidelines on how to inspect products before shipping
Quality Standards
Various international quality standards
Repairs & Feedback
How to handle quality issues
Quality Manual
Quality principles in procurement operations
Forms & Reports
4 Documents Available
RFQ Form
Standard template for requesting a quote from suppliers
Bill of Materials
Detailed template for products and quantities
Quality Checklist
Template for verifying product quality
Inspection Report
Template for recording product inspection results
Frequently Asked Questions Answers
Quick answers to common questions about our resources and documentation.
How do I access the customer portal?
Contact your account manager to get login credentials for our secure portal. Once registered, you can track shipments, view inventory, and manage everything around the clock.
What file formats are supported for data exchange?
We support all standard EDI systems used by businesses internationally, and our team can seamlessly connect your existing systems with your suppliers in China.
Where can I find quality certificates?
All quality and compliance certificates (such as CE, ISO, FDA) are available in the Supplier Collaboration section. If you need a specific certificate for a shipment, your account manager can send it to you immediately.
When are resources updated?
We update resources every 3 months or sooner if there are changes in local laws or customs procedures. We will send you a notification by email and through the portal for any important updates.
Can I download multiple documents at once?
Absolutely, you can select any number of documents and download them as a single ZIP file with one click. This feature is available in every section.
Is there a mobile app for resource access?
Yes, we have an app for iPhone and Android. You can download it from the App Store or Google Play and access everything even without an internet connection.
Need More Help?
Our team is here to assist you with any questions or support you need.
Need Support?
Our support team is available 24/7 to assist you with any questions or technical issues you may encounter.
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